Medical office cleaning best practices

Managing a medical office or facility is challenging, and making sure everything is clean is up there at the top of the list.  You don’t want your patients to look around in the waiting area or in exam rooms at dirty floors or dingy baseboards.

What should I look for in a medical cleaning company?

The very basics begin with making sure the cleaning company you choose has experience cleaning medical facilities.  You don’t want to be a cleaning company’s first medical customer.  Your patients will notice.

How can I tell if they actually have medical cleaning experience?

The questions they ask, or don’t ask, can be very revealing. If they aren’t asking questions about the number of exam rooms, or if you have any special type of needs in an operating or procedure room then you should consider other options.

The most important detail is always their customer service process

You should always make sure you understand what their communication or problem solving process is like.  If they do not demonstrate excellent communication or customer service skills then you will likely struggle when trying to fix issues. 

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