How do I benefit by being a franchisee?
While you could do it alone, we help with sales, customer communication, admin, collections, and many other distractions that allow you to grow and focus on your business.
Owning a business is tough
Here’s how we help:
1) Bringing in new customers
Finding new janitorial service customers is extremely difficult. There are hundreds of companies that are competing for their business and most companies just want the lowest price. Sales is expensive and time consuming, and this is where we come in.
2) Getting paid earlier
Many companies pay their commercial cleaners on a net 30 to even net 90 schedule. This means you may not get paid for months on your own, and you have bills and employees to pay. We pay our franchisees whether we get paid on time or not.
3) Customer communication support
Sometimes customers have requests and complaints that can come across in challenging ways. We support our franchisees by providing communication support when needed to keep both customers and our franchisees happy.
4) Education and skill building
Our staff has nearly 100 years of janitorial industry experience, and we are here to help our franchisees grow their businesses. This could mean we guide them on how to hire and manage a larger team, or add valuable skills like floor cleaning. Whatever we can do to help our franchisees grow their janitorial businesses.
Read what our customers have to say about us
Near perfect Google ranking of 4.9
It is so important to understand what’s really important in the janitorial cleaning industry. That is the customer is always right. Most people say this, but you need to live it everyday in order to keep your customers happy and sticking around.
Finding new customers is hard
It’s true everyone needs cleaning, and that is great. But it does not mean they need your cleaning. Most customers are being approached by dozens of cleaning companies so you need to stand out amongst your competitors.
Build trust through positive communication
If you introduce yourself as positive and helpful you are already on the right track. You need to demonstrate that you are there to help them and fix issues. Never argue. If you and the customer both agree to the details of the service there should never be an issue you can’t resolve peacefully.
Always be quick to help
No matter how hard you work to prevent issues, there will still be issues. Issues are a great opportunity to build trust with your customers. When they see you quickly respond and solve their issue they begin to rely on you more. Don’t be afraid of cleaning issues or complaints, use them as a trust building moment.
Finding new janitorial cleaning customers can be very difficult, so here are a few tips and best practices to help you grow your business.
Referrals from happy customers
If you are doing a great job cleaning for your current customers and you have excellent communication it is a great idea to ask for referrals. They aren’t going to send you new customers every day, but by simply asking, you get them thinking about it more often.
Cold calling companies to offer your service
This seems like a very tough process, and it is, but most of the big cleaning companies have several people doing this for them in every major city. If you want to offer your services to companies you have never spoken to; old fashioned cold-calling can find new customers.
Promote your services on social media
Creating engaging social media accounts where you discuss your services and how you help your customers is a great way to get in front of new customers. Not everyone is going to be interested, but when the time is right they will think of you if your content is helpful and clear.
Send flyers and marketing materials in the mail
There are hundreds of great ways to market your company and your services through the mail. You can target schools or medical facilities and have contact info on the materials so they will call you if they are interested.
Conclusion
Not one thing will change your life, but if you get a smart plan with all of these fundamentals in place you can grow your business very well. Put a plan in place that works for you, your budget, and the time you have available. If you have any other questions ask us how we help growing cleaning companies find new customers all over Tampa and Orlando areas.
After you gain momentum you can see how good it is owning your own janitorial cleaning business. So what is the best way to grow your business? Here are a few places we would suggest you consider to help you grow.
Add new services like floor cleaning
If you can purchase floor machines like auto scrubbers or walk-behinds you are going to stand out from the crowd. Being able to offer floor cleaning to your customers is going to do wonders for how long customers stay with you, and it adds more revenue streams once you get good at it.
Learn how to hire and manage more employees
Most cleaning companies start with just themselves and maybe one or two close friends or family members. While this core team is crucial to your success you will need to learn how to hire and manage other employees to grow your business. These skills seem basic and are often overlooked, but they are incredibly difficult and costly if you do not know what you’re doing.
Conclusion
Purchase machines and learn how to do floor work. And gain new skills like hiring and managing. These are excellent ideas to start growing your cleaning business, and we offer support and guidance just like this to our franchisees. Let us know if you would like to learn more.