What does a 100% satisfaction guarantee mean with other commercial cleaning companies?

We’ve seen many commercial cleaning companies offering satisfaction guarantees without any other explanation or support.  What does this mean? Are they going to give you your money back?

If that guarantee was legit why do they need to lock you into an annual contract?

Vanguard Cleaning Systems of Tampa & Orlando only does month-to-month cleaning service agreements because we strongly believe we should be doing our best everyday, and if you aren’t happy you should not be stuck.  We have worked hard to select excellent independent franchise owners to work with and our experienced customer support office team is excellent at responding to and correcting issues when they come up.

With the right people and processes there is no need to trap customers in annual contracts

If we are working with high-quality independent franchise owners, and our office customer support team is providing great communication and problem solving then there is no need for long contracts.  The nature of the cleaning industry makes it difficult to trust a company claiming 100% guarantees without explanation.

Be weary of companies with guarantees and long contracts

Not all contract cleaning companies are bad and not all no-contract cleaning companies are good, but this should help guide you towards the right commercial cleaning company for you as you consider your options.

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